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Henko Trailers Limited Warranty

Henko Trailers, hereinafter referred to as “the Company,” warrants to the original purchaser that each trailer manufactured by the Company, excluding all accessories and equipment not manufactured by the Company, will be free from material and workmanship defects for a period of two (2) years from the date of purchase, provided that the purchaser remains the original owner of the trailer and the conditions outlined in this warranty are met. This warranty is valid only for the original purchaser and is non-transferable.

Warranty Conditions:

To be eligible for this warranty, the consumer-purchaser must:

  1. Register the Warranty: Complete and submit the warranty registration form to Henko Trailers within 30 days of purchasing the trailer. Failure to register within this period may void the warranty.
  2. Keep Proof of Purchase: The purchaser must retain the purchase receipt or invoice as valid proof to enforce the warranty.

Warranty Coverage:

Henko Trailers commits to repairing or replacing (at the Company’s discretion) any part of the trailer that presents material or workmanship defects during the warranty period. Repairs will be performed at no cost to the original purchaser, including materials and labor, provided that:

  1. Defect Notification: The original purchaser notifies Henko Trailers or an authorized dealer in writing, in person, or by phone about the trailer defect within a reasonable time.
  2. External Work Estimates: If repairs are performed by a company outside the authorized dealer network, the purchaser must obtain two written estimates of the repair costs and obtain prior approval from Henko Trailers.
  3. Transportation Costs: The transportation expenses for trailers or defective parts to and from the authorized dealer or repair center will be the responsibility of the original purchaser.

Additional Axle Bearing Maintenance Service:

Henko Trailers offers an additional free service for trailer owners, which includes inspection, greasing, and adjustment of the axle bearings one year after purchase and before the warranty expires. This additional service is completely free under the following conditions:

  1. Conditions for Free Service:
    • The trailer must be empty (without a boat, additional load, or equipment).
    • The owner must schedule an appointment in advance for the trailer inspection.
  2. On-Site Service:
    • If the owner prefers the service to be performed at their location, only transportation costs will apply. The service itself (inspection, greasing, and adjustment of the bearings) remains completely free as part of Henko Trailers’ exclusive customer care.

This additional maintenance service does not affect the consumer’s rights under the standard warranty and is offered as an extra benefit to Henko Trailers customers.

Exclusions and Limitations:

This warranty does not cover:

  1. Accessories and equipment not manufactured by Henko Trailers that have their own manufacturer warranty.
  2. Damage due to improper use, such as:
    • Overloading the trailer beyond the manufacturer’s specified capacity.
    • Improper use or commercial/rental purposes.
    • Damage caused by accidents, negligence, or structural modifications to the trailer.
  3. Trailer modifications: Any alteration or modification of the original trailer voids this warranty.
  4. Normal wear and tear: The warranty does not cover parts that naturally wear out over time, including but not limited to:
    • Tires, bearings, seals, brakes, cables, belts, friction components.
    • Mats, carpets, and wooden accessories.
  5. Damage from natural or external events: Henko Trailers is not responsible for damages caused by natural disasters (Acts of God), riots, or unreasonable use of the trailer.
  6. Routine maintenance: The warranty does not cover standard maintenance services such as adjustments, lubrication, or minor repairs due to lack of regular upkeep.

Exclusion of Liability for Consequential Damages:

Henko Trailers shall not be liable for incidental, indirect, or consequential damages resulting from the failure of this warranty or any other express or implied warranty, including but not limited to the implied warranty of merchantability or fitness for a particular purpose.

Warranty Duration:

This warranty is valid for two (2) years from the date of purchase. After this period, any claims will be invalid.

Repair Process:

  1. Pre-Authorization: All warranty-covered repairs must be pre-authorized by Henko Trailers or an authorized dealer before being performed. Unauthorized repairs may not be covered under this warranty.
  2. Replacement Parts: In the event of a repair, Henko Trailers reserves the right to repair or replace defective parts based on parts availability and the nature of the damage.

Commercial Use:

Trailers used for commercial purposes, rentals, or fleet rental operations are not covered under this warranty. This warranty is exclusive to the personal use of the original purchaser.

Third-Party Manufacturer Warranties:

Trailer components not manufactured by Henko Trailers, including but not limited to:

  • Wheels, tires, and bearings
  • Lights, jacks, springs
  • Brakes and brake components
  • Seals, couplers, cables, belts
  • Wooden mats and carpeting

Are covered by the separate warranties of their respective manufacturers. Consumers must contact those manufacturers directly to make any related claims.

Legal Provisions and Jurisdiction:

This warranty is governed by the laws of the country or state where the trailer was purchased. Any disputes related to this warranty will be subject to the exclusive jurisdiction of the competent courts in that territory.

Important Notice:

This warranty does not replace or affect the consumer’s legal rights under local, national, or international consumer protection laws. If any provision of this warranty is deemed unenforceable by a competent court, the remaining provisions will remain valid and enforceable.

Consumer Signature

The consumer must sign and date this document upon receiving their trailer as proof that they have read and understood the terms and conditions of the warranty.

PREVENTIVE MAINTENANCE MANUAL FOR TRAILER UNITS
Henko Trailers LLC

Objective
The purpose of this manual is to provide a detailed guide on the preventive maintenance required to keep a trailer unit in optimal working condition, ensuring its safety and longevity. It is essential that maintenance is performed according to the recommended intervals to prevent mechanical failures and maximize the trailer’s service life.

General Maintenance:

  1. Regular Visual Inspection
    • Frequency: Each time the trailer is used, or at least once a week if used continuously.
    • Areas to inspect:
      • Trailer structure (no visible damage, cracks, or corrosion).
      • Suspension, axle, and chassis components.
      • Couplings and hitches.
      • Tire conditions (pressure, wear, and potential damage).
      • Lights and signals (brake lights, turn signals, headlights).
  2. Brake Inspection
    • Frequency: Every 3 months.
    • Areas to inspect:
      • Check brake shoes or pads.
      • Inspect disc brake system (discs, brackets, actuators).
      • Check electrical brake cables and connections (if applicable).
      • Check brake fluid levels.
      • Verify brake system response (test braking force).
  3. Torsion Axles and Suspension
    • Frequency: Every 3 months.
    • Areas to inspect:
      • Inspect torsion axles for excessive wear or visible damage.
      • Check axle alignment.
      • Inspect suspension components (springs, shock absorbers).
      • Ensure no broken or worn components.
  4. Tires and Wheels
    • Frequency: Visual inspection before each use.
    • Areas to inspect:
      • Check tire pressure (adjust to the manufacturer’s recommended pressure).
      • Check tread wear and wear pattern symmetry.
      • Inspect for cuts, bulges, or any damage that could compromise the trailer’s safety.
  5. Lights and Electrical Signals
    • Frequency: Visual inspection before each use.
    • Areas to inspect:
      • Check all lights (brake lights, turn signals, position lights, headlights).
      • Inspect wiring and electrical connections.
      • Replace any blown bulbs immediately.

Maintenance of Specific Components:

  1. Brake System (Discs, Brackets, and Actuators)
    • Frequency: Inspection every 6 months.
    • Areas to inspect:
      • Visual inspection of brake discs for cracks or damage.
      • Check brake brackets to ensure they are securely attached with no excessive wear.
      • Verify the functioning of actuators (both electric and mechanical).
      • Replace any worn components (brake pads, discs, brackets).
      • Ensure electric actuators are functioning properly and without shorts.
  2. Steering Gears and Axles (if applicable)
    • Frequency: Inspection every 6 months.
    • Areas to inspect:
      • Inspect the steering system for wear or damage.
      • Check the steering axle bearings and apply grease if necessary.
      • Inspect steering components (steering bars, steering dampers).
  3. General Lubrication
    • Frequency: Every 3 months.
    • Areas to lubricate:
      • Grease all moving parts, including suspension pivots, wheel bearings, and any other components requiring lubrication.
      • Use the lubricant recommended by the manufacturer.

Maintenance of the Body and Chassis:

Cleaning After Use in Saltwater or Marine Environments
If the trailer has been used in seawater or saltwater, it is crucial to wash it with fresh water as soon as possible. Saltwater accelerates corrosion of metals, especially in suspension, axles, and other metal parts.
Salt deposits easily adhere to surfaces, and if not properly cleaned, can cause long-term damage, weakening key components such as bushings and shock absorbers. To prevent corrosion:

  1. Rinse the trailer with fresh water immediately after use in saltwater.
  2. Apply a corrosion-resistant coating to metal parts, especially suspension and axles.
  3. Regularly inspect parts that may have been exposed to saltwater for signs of rust.
    This simple maintenance will help extend the trailer’s service life and keep it in optimal working condition.
  4. Cleaning and Corrosion Protection
    • Frequency: After each use in humid conditions or when transporting materials that may cause corrosion (e.g., salt, acids, etc.).
    • Areas to inspect:
      • Clean the trailer regularly to remove dirt, salt, and other debris that may cause corrosion.
      • Apply a protective coating or anti-rust paint on the chassis and body if needed.
  5. Inspection of Joints and Welds
    • Frequency: Every 12 months.
    • Areas to inspect:
      • Inspect all joints and welds for cracks or structural failures.
      • Ensure that components are properly fastened with no unwanted movement.

Electrical Component Maintenance:

  1. Electrical Connection System
    • Frequency: Inspection every 6 months.
    • Areas to inspect:
      • Check the condition of the electrical connector (7 or 13-pin plug) that connects the trailer to the towing vehicle.
      • Ensure that connections are secure and free from corrosion.
      • Inspect for any exposed wires or potential short circuits.
  2. Battery (if applicable)
    • Frequency: Inspection every 6 months.
    • Areas to inspect:
      • Check the battery terminals to ensure they are clean and free from corrosion.
      • Verify the battery voltage and charge (if applicable to electric brake systems or emergency lights).
      • Ensure the battery is securely fastened in its compartment.

Final Recommendations:

  1. Professional Maintenance: If you are unsure about how to perform any procedure or if an issue is detected during inspections, it is recommended to take the trailer to a certified professional for inspection and repair.
  2. Documentation: Keep a detailed record of all inspections and maintenance performed. This will help maintain the warranty and ensure that the trailer remains in optimal condition.

Owner’s Responsibility
The trailer owner is responsible for performing regular maintenance and ensuring that inspections are carried out according to the recommended intervals. Failure to comply with maintenance recommendations may affect the safety and performance of the trailer.

Important Note:
It is crucial to always follow the manufacturer’s recommendations and perform preventive maintenance within the specified timeframes to ensure the proper functioning and durability of the trailer.